Store Policy

Thank you for shopping with Yotto Home. Please take some time to read through our online store policy prior to making a purchase. Making a purchase indicates that you have acknowledged, understood, and agreed to adhere to the following store policy.

PAYMENT METHOD

We accept payments through 2 gateways namely, PayPal and Shopify payments. For Paypal, you may use your paypal account or credit/debit card for payment. For Shopify payments, most credit/debit cards are accepted. 

IMPERFECT BECAUSE IT'S HANDMADE

The beauty of handmade lies in the imperfections. Anything perfect is machine made. 

DEFECT ITEMS / WRONG DELIVERY

Our sincere apologies for sending you a defective item. Kindly email us at info@yottohome.com for further enquiries.

For defective items, please indicate your order number, a snapshot of the defect and a detailed description within 7 days from the date of dispatch in the email.

For wrong delivery, please indicate your order number and the correct item code/size in the email.  

Once we receive your email, we will get back to you as soon as we can to inform you if the item is exchangeable. If the item you need is sold out, merchandise refund will be in the form of store credit with 60 days validity, non-extendable. Items purchased with store credits will not be allowed for return for store credits again.

COLOUR ACCURACY

Yotto Home strives to portray the most accurate colour possible of our products that appear on our website. However, there may still be slight colour discrepancies due to the individual’s computer. 

PRIVACY POLICY

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.